FAQ
Products
1. How do i serach products?
There are 2ways you can search for products. Navigate through the website to search by category.The second way is to use our search box.Type in a keyword or part number to have our shopping cart provide products that match that search term.
2. Wher are you products made?
All of our products are made in China.
Shipping
1. Do you ship worldwide?
Yes, we ship worldwide if you order amounts is more than 50USD.
2. Where you ship goods from?
Normally we ship the goods from China.
3. What's the shipping cost?
It base on the location where to ship, will share cost when you provide details address and shipment term.
4. How do i track my package?
You can track your parcel via the Confirmation Email. Also, you can click "Track My Order" link on our website.
Payment and ordering
1. What payment terms you can accept?
We can accept Paypal, Visa, Mastercard.
2. My payment was declined, why?
If your credit card is declined there may be a feww reasons:the card had no funds available, you entered the wrong DSV security code, the card is expired, you entered the wrong billing informaion, the card does not allow internet purchase(card not present purchases)etc. Iany event by calling your issuing bank they can tell you why the card is declining.
3. How do i cancel my order?
Only unshipped orders maybe cancelled. Cancellation maybe done either through email or by telephone. Refund will be issued accordingly if card is charged.
4.Is my information is securing using this site?
Absolutely!! our secure software is the industry standarad and amon the best software avaiable today for secure commerce transations. It encrypts your credit card number so that it cannot be read as the information travels over the Internet.
5. What if my address is wrong?
If your address is not available, we will send you an email or call you. Please be sure to check your email within 24hours of placing your order. We will do everything we can to fufill your order.